BetterPhoto Q&A
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Photography Question 
- Joannie Bertucci

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Notifications


Is anyone else not getting their notifications of comments on their images? This happened once before when Jim was making all those changes!


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September 18, 2020

 
janetcriswellphotos.com - Janet Criswell

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  I seem to be getting the emails.


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September 18, 2020

 
christinegreenspanphotos.com - Christine Greenspan

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  I haven't gotten them in a long time.


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September 18, 2020

 
- Carolyn M. Fletcher

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  I haven't gotten any in a couple years....except for POTDs..Nothing else, nada..nyet.


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September 19, 2020

 
- Joannie Bertucci

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  Christine and Carolyn, you should let Jim know your situation on your e-mails, he can fix it I'm sure! I got an e-mail tonight but I still am checking my images to see if there are any new comments!


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September 19, 2020

 
christinegreenspanphotos.com - Christine Greenspan

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  Thanks, Joannie, I'll do that! Don't know what I was thinking and kind of lost track. Have a great day!


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September 19, 2020

 
- Ed Lauderdale

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  I have had the same situation for several months. I was told by BP support that the email service sending out notifications was different from BP's regular email service and advised to check my service for blocked systems. I asked BP support for the email address and the domain of the service that was sending out the notifications so I could check and have them unblocked if necessary. I know I ask at least twice and received no answer. So, I came up with a workaround - Like Joannie I check my pictures in "Manage/Enter" for any discussion and respond. I check "Community" for when EP's, SF's, etc. postings start. Since some of you may have commented on some of my work "Thank you!" for now and in the future. :-) :-)


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September 19, 2020

 
janetcriswellphotos.com - Janet Criswell

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  Ed, I think this is the relevant part of the header (mine are forwarded, so the header is large), in case it might help.

Received: (from apache@localhost)
by even.betterphoto.fun (8.14.7/8.14.7/Submit) id 08JGJqNt002131;
Sat, 19 Sep 2020 09:19:52 -0700
Date: Sat, 19 Sep 2020 09:19:52 -0700
Message-Id: <202009191619.08JGJqNt002131@even.betterphoto.fun>


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September 19, 2020

 
- Ed Lauderdale

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  Thank you, Janet!


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September 19, 2020

 
- Ed Lauderdale

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  Thank you again, Janet. I checked both @ extension shown in your header and neither is blocked. I'll try Joannie's suggestion and contact Jim.


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September 19, 2020

 
buffalogalphotos.com - Terry Cervi

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  I get the notifications but they always arrive in my junk folder, no matter how many times I mark them as not junk.


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September 20, 2020

 
janetcriswellphotos.com - Janet Criswell

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  I have a filter that sends them to a BetterPhoto folder. It's possible having the filter helps keep them from going into spam.


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September 20, 2020

 
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